A Year of Being Kind blog – Saturday, April 5, 2014
You Help Me, I Help You!
I’ve spoken here about getting prepared for some remodeling of our bathroom. A facelift, as I like to think of it. Today, I went out in search of more supplies. I need to have just about everything ready for the contractor when he arrives on Monday morning. So, there we were, my daughter and I. At the huge do-it-yourself big box store.
I guess I’m rather a novice at this sort of thing. I have rarely bought anything larger than a birdbath at one of these stores. Either that, or I’ve bought enough paint for a couple of rooms on several occasions. I felt like a kid in a candy store! Imagine, being able to choose the type of tile and the type of vanity I want. (I take pleasure in the small things in life. Or, I’m just easily pleased.)
The gentleman who helped us was great. He was kind, friendly, and especially helpful with suggestions for the vanity. (We have a modest condo, and small bathroom—therefore, small vanity.) He left us alone after a short time so my daughter and I could finish collecting the towel bars and the faucet for the sink, but assured us he would be around if we needed him.
As we made our way to the register in the front of the store, my daughter, the store employee and I chatted some more about the upcoming work. I checked out of the store and the clerk helped us to our car with the things we had bought. After he finished loading the rear of our vehicle, he handed me a small piece of paper with his name, store and employee number listed. He asked me—in a sort of shy way—whether I might be able to rate him and his customer service. I gave him a smile (my usual wide, friendly type of smile). “Sure! I’d be happy to do that.”
I don’t often follow through with the online form. For example, when a cashier at the grocery store hands me a form like that, I realize I have had minimal contact with him or her. I know they are told to give them to customers, but I feel very little reason to actually go on line. (I am not sure whether that makes me a “bad person” or not, but that’s the way I think right now.)
The duplicated form he handed me caused me to think about the time we spent together. I felt perfectly comfortable with him. As I said, he was cordial, helpful and friendly. The only thing that I really regretted was that I hadn’t asked his name.
I found out his name as I looked at the form. Reggie. Here’s a shout out to you, my friend! As far as I was concerned, you were absolutely great, Reggie. I hope you are the same way with every other customer you meet. God’s blessings be yours.
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